Save Video Recordings

To save important videos, open the Alerts screen and find the video you'd like to save. Press the grey padlock icon in the lower right corner of the video cell. A video may be unlocked by pressing a blue padlock and then confirming your intent to unlock. A blue padlock indicates the alert is locked, or saved, while a gray padlock indicates the video is unlocked, and will not be saved. Unlocked videos are deleted after 7 days. Deleted videos are completely removed and, therefore, are not retrievable. You may save, up to, 100 alerts from each camera.

You can find more information about alert limits and expiration in 25 Alert Recordings. Please see Request Copies of Video for obtaining copies of your recordings.

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